ដឹកជញ្ជូន
SHIPPING POLICY
1. Processing Time
All orders are processed within 1 to 2 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped.
2. Shipping Rates and Delivery Estimates
We offer reliable shipping across Cambodia. Delivery charges and estimated timeframes for your order will be calculated and displayed at checkout.
Standard Delivery (Phnom Penh & Provinces): Estimated delivery takes 1 to 3 business days, depending on your exact location and our logistics partners.
3. International Shipping
At this time, we primarily ship within Cambodia. If you require international shipping or bulk commercial export, please contact us directly before placing your order.
4. Shipment Confirmation and Order Tracking
You will receive a shipment confirmation email containing your tracking number (if applicable) once your order has shipped.
5. Shipping Delays
BANQIU Cambodia Co.,Ltd. is not responsible for shipping delays caused by customs processing, severe weather, incorrect address details provided by the customer, or unforeseen courier service disruptions.
6. Contact Us
If you have any questions about your shipment or delivery, please contact us at:
Email: banqiucambodia@outlook.com